About Us
Hello, we're UNIVINA
UNIVINA is a small online shop run by a dedicated team in Vietnam. We search for thoughtful holiday decor, clever kitchen helpers and useful everyday finds that make American homes a little cozier, brighter and easier to live in.
How we work
We work with trusted manufacturing partners in Asia. When you place an order, your items are packed and shipped directly to your door. Skipping middlemen and big retail markups is how we keep our prices fair. Because your order travels a long way, standard delivery usually takes 7–15 business days after processing, and every order comes with a tracking number.
Our promise to you
- Honest information – clear photos, clear prices and realistic delivery times.
- 30-day returns – not happy? Let us know within 30 days of delivery.
- Damaged or wrong item? – just email us a photo and we'll send a free replacement or a full refund.
- Real people, real replies – write to support@univina.us and we'll answer within 24 hours (Mon–Sat).
- Secure checkout – pay safely with PayPal or your credit/debit card.
Thank you for shopping with a small business. Every order truly means a lot to our team. 💚